Manager of Care - Inuvik, NWT

$45.00/hour + $7.00/hour Northern Allowance - Manager
Ref: 99 Date Posted: Thursday 16 Mar 2023
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Shift. We are experience makers. As managers of some of Canada’s most northern adult and youth care facilities, we are a company built around helping people discover their greatness. 


As Manager of Care, you will report directly to the Director of Care and primarily be responsible for the oversight, administration and management of services delivered in two residential care programs.


While not a comprehensive list, primary responsibilities will include:

  • Act as a leader and role model amongst the team
  • Provide ongoing guidance and coaching to staff members
  • Take an active role in the recruitment and selection process for staff positions
  • Prepare staff schedules and review payroll
  • Track and manage program budgets
  • Be involved in the lives of the clients as an active participant, role model and advocate
  • Ensure protocols are being followed by the team
  • Perform and monitor daily reporting
  • Ensure regular implementation of structured recreational and leisure time activities
  • Create and maintain community and cultural connections
  • Facilitate weekly staff team meetings
  • Communicate regularly with the head office to discuss status of clients and program
  • Provide an overview of the program to new clients and their families
  • Facilitate training and professional development opportunities to enhance staff’s professional capacity
  • Participate in rotating on-call support schedule

Skills & Abilities:

Your current/former colleagues would describe you as having the following skills and abilities:

  • Strong people management and supervision skills
  • Resilient and independent with a good-natured approach to life
  • Strong organizational and administrative skills
  • Strong time management skills and strategic thinking ability
  • Effective and supportive communication skills
  • Experienced in case management and crisis de-escalation
  • Creative and great problem-solver
  • Experienced in human services documentation and reporting standards
  • Demonstrated ability to create and facilitate activities and programming
  • Able to use technology in support of learning and delivery of program services
  • The ability to ensure client confidentiality and maintain a non-judgmental approach
  • Knowledge of Inuvailuit and Gwich’in culture is an asset
  • An understanding of the intergenerational and gendered impacts of residential schooling
  • Ability to participate as a member of a multidisciplinary, integrated team environment
  • Ability to function effectively and maintain clear boundaries in a residential treatment environment serving clients with complex needs


  • Three (3) years’ experience in a supervisory capacity in a complex care or human services environment
  • Completion of a degree or diploma in a health care or human services or related discipline
  • Valid NVCI, CPR, First Aid, ASIST, WHMIS, Food Handler’s certification, and restriction-free Driver’s license
  • Successful candidates are responsible for providing a clear criminal record check, vulnerable sector screening, up to date immunization record including proof of full Covid-19 vaccination, as well as clear tuberculosis skin test.

Employment Specifics

  • 40 hours per week   
  • Rotational on-call support

More About Us

Shift is a specialized care agency, founded in 2011. Our team manages complex care facilities for adults and youth in some of Canada’s most remote locations. With a focus on helping people discover their greatness, we blend cultural and on-the-land opportunities with experiential learning and trauma-informed care.